How Yarn ChickHen handles your data.

Who we are.

Yarn ChickHen is a UK-based craft website and YouTube brand run by Mrs T and Mr T. We share knitting, crochet, crafts, beginner makes, Scottish words, yarny banter, videos, patterns, updates and future shop information.

For privacy questions, you can contact us at info@yarnchickhen.com.

What information we collect.

We only collect personal information when it is needed to run the website, respond to messages, send newsletters, manage comments, improve the site, or provide future shop-related services.

How we use your information.

We may use your information to:

• reply to messages sent through the contact form;
• send email updates if you have joined the Yarn ChickHen mailing list;
• manage comments and reduce spam;
• keep the website secure and working properly;
• understand which content visitors enjoy;
• prepare future shop, pattern, book, sticker or merch updates;
• comply with legal, security or administrative requirements.

Newsletter and MailerLite.

We use MailerLite to manage the Yarn ChickHen email newsletter. If you sign up, your email address and any other details you provide may be stored and processed by MailerLite so we can send updates.

You can unsubscribe from Yarn ChickHen emails at any time by using the unsubscribe link in any newsletter email, or by contacting us at info@yarnchickhen.com.

Contact forms and SureForms.

We use a contact form on the website so visitors can send messages to Yarn ChickHen. When you submit the form, the details you enter are used to send your enquiry to us and allow us to respond.

Please do not send sensitive personal information through the contact form unless it is necessary for your enquiry.

Cookies.

Cookies are small files stored on your device. Yarn ChickHen may use cookies for essential website features, security, remembering cookie choices, comment convenience, embedded content, and future shop features.

We use CookieYes to help manage cookie consent. You can usually change or withdraw cookie consent through the cookie banner or cookie settings on the site, and you can also control cookies through your browser settings.

If you leave a comment, you may be able to opt in to saving your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again if you leave another comment.

Embedded content and social links.

Pages and posts on this site may include embedded content, such as YouTube videos, images, social media posts, links or other content from third-party websites.

Embedded content from other websites behaves in the same way as if you visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor how you interact with that embedded content.

Yarn ChickHen links to platforms including YouTube, Instagram, TikTok, Facebook and Ko-fi. Those platforms have their own privacy policies and settings.

Shop, colouring books and affiliate links.

The Yarn ChickHen shop is currently being prepared. In the future, the site may link to colouring books, stickers, mugs, tote bags, project bags, digital patterns, printable tags, recommended products or other yarny finds.

Some future shop or recommendation links may be affiliate links. This means Yarn ChickHen may earn a small commission if you buy through those links, at no extra cost to you. We will make this clear when affiliate links are used properly.

If we later add direct checkout, payments, delivery or account features, we will update this Privacy Policy to explain how shop data is handled.

Who we share your data with.

We do not sell your personal information.

We may share limited data with trusted services that help us run Yarn ChickHen, such as:

• website hosting and security providers;
• WordPress and website plugins needed for site functionality;
• SureForms for contact form messages;
• MailerLite for newsletter signups and email delivery;
• CookieYes for cookie consent management;
• spam prevention, analytics, embedded video, social media or future shop services where needed.

How long we keep your data.

We keep personal information only for as long as needed for the reason it was collected, unless we need to keep it for legal, security or administrative reasons.

• Contact form messages: kept for as long as needed to respond and manage the enquiry.
• Newsletter data: kept until you unsubscribe or ask us to remove it.
• Comments: comments and related metadata may be kept indefinitely so follow-up comments can be recognised and approved automatically.
• Security and technical logs: may be kept for a limited period to protect the website.

Your rights.

Depending on where you live, you may have rights over your personal information, including the right to:

• ask what personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete your information where appropriate;
• object to or restrict certain uses of your information;
• withdraw consent where we rely on consent, such as newsletter signups;
• request a copy of your personal data.

To make a privacy request, email info@yarnchickhen.com.

Children’s privacy.

Yarn ChickHen may create family-friendly content, including future colouring books and craft-related material, but this website is not intended to knowingly collect personal information from children.

If you believe a child has provided personal information through the site, please contact us and we will review it.

Security.

We take reasonable steps to protect the information submitted through the website. However, no website or internet transmission is completely secure, so please avoid sending sensitive personal information through forms or comments.

Complaints.

If you are unhappy with how Yarn ChickHen handles your personal information, please contact us first at info@yarnchickhen.com so we can try to help.

If you are in the UK and still have concerns, you can contact the Information Commissioner’s Office, the UK data protection regulator.

Changes to this policy.

We may update this Privacy Policy when the website changes, when new features are added, or when legal requirements change. The latest version will always be published on this page.